METHOD, DEVICE AND SYSTEM FOR IMPLEMENTING TONE PLAYBACK AND DIGIT COLLECTION

摘要

The present invention discloses a method, a device, and a system for implementing prompting and collecting user information, and belongs to the field of computer networks. The method includes: obtaining, by an AIP device, ETC operation information forwarded by an IMS network side entity and carrying prompting and collecting user information information, where the ETC operation information is sent by a service control point SCP, and the prompting and collecting user information information includes a routing address of the AIP device, an ID of the SCP, and a service correlation ID; establishing, by the AIP device, a connection with the SCP through the IMS network side entity according to the prompting and collecting user information information carried in the ETC operation information; and interacting, by the AIP device, with the SCP according to the established connection, so as to complete a prompting and collecting user information process. In the present invention, the IMS network side entity sends the ETC operation information carrying the prompting and collecting user information information to the AIP device, so that the AIP device establishes the connection with the SCP according to the ETC operation information, and then interacts with the SCP through the connection, thereby completing the prompting and collecting user information process, implementing that the AIP device is supported to complete a prompting and collecting user information function in the IMS network, reducing loss of user service experience caused by introduction of the IMS network, and at the same time inheriting an existing device to a largest extent.