GENERATING A CLUSTERING MODEL AND CLUSTERING BASED ON THE CLUSTERING MODEL

摘要

Methods and an apparatus for generating a clustering model and clustering based on the clustering model. The first method includes: extracting feature information of each of a plurality of historical messages in response to receiving the plurality of historical messages from a historical voice conversation; obtaining a correlation between the plurality of historical messages; and generating a clustering model that clusters the plurality of historical messages on the basis of the correlation and the feature information of each of the plurality of historical messages. A second method for using the clustering model is also provided. According to the present invention, a reliable and accurate clustering model is generated through which a plurality of messages is clustered and displayed on the basis of the clustering model.