APPARATUS, SYSTEM, AND METHOD FOR PHONE NUMBER GUIDE TO PROVIDE CUSTOMERS INQUIRY TO BUSINESS OPERATOR OF PHONE NUMBER

摘要

The present invention relates to an apparatus, a system, and a method for phone number guide to provide customers inquiry to a business operator of a phone number. The apparatus for phone number guide according to the present invention comprises: an inquiry recording unit which converts the inquiry into voice or text and records the voice or text; a keyword analysis unit which analyzes a keyword from the inquiry; a phone number providing unit which searches and provides phone numbers corresponding to the keyword of the inquiry; and an inquiry providing unit which provides inquiry and analyzed keyword in response to the request of a business operator terminal. According to the present invention, a customer inquires about a phone number, is reversely proposed from business operators about the inquiry after receiving the provided phone number, and can solve the inquiry.;COPYRIGHT KIPO 2016