INFORMATION PROCESSING APPARATUS THAT OFFERS CHANCE OF ELIMINATING HANG-UP STATE CONTROL METHOD THEREFOR AND STORAGE MEDIUM

摘要

The present invention relates to an information processing apparatus capable of releasing a hang-up state and returning to a normal state without hanging up a user when a hang-up occurs. The first power supply unit supplies power to a predetermined device among the plurality of devices, and the second power supply unit supplies power to the plurality of devices. When power is supplied to a predetermined device and startup is performed, software is started by supplying power to all of the plurality of devices. During start-up, when the second power supply unit is turned on, it is determined whether or not the software has normally been started. When the software is not normally started, the software is restarted by performing the off-on process in which the plurality of devices are reset, the second power supply unit is turned off, and then the second power supply unit is turned on again .