A system and a method of direct communication and engagement within an organization

摘要

System and method that enables management personnel to answer queries of employees within an organisation. End user devices 102 are used to communicate information, including queries and responses to the queries, between end users of the organisation. An active directory 110 stores authorisation information relating to the end user devices 102. A moderating device 106 receives, sanitises and filters information from the end user devices 102 to obtain moderated information. A data server 104 receives the moderated information and authorisation information, processes the information and provides the end user devices 102 access to the processed information based on the authorisation. An adaptive learning system 108: receives and extracts a query from the moderated information and a query from the processed information, then compares the queries, and sends a recommendation signal to the data server based on the result of the comparison. The end user devices may be smart phones.