METHOD AND SYSTEM FOR HANDLING SITUATION OF CARD DETAINMENT IN SELF-SERVICE TERMINAL

摘要

Disclosed are a system and a method for handling the situation of card detainment in a self-service terminal. The system for handling the situation of card detainment in a self-service terminal comprises a card detainment handling server, a first self-service terminal and a second self-service terminal, which are communicatively interconnected. The card detainment handling server comprises a card detainment information storage module for storing information related to a detained card. The card detainment handling server is also communicatively connected with a bank background database, i.e. a banking system, in order to obtain the account information of the detained card and the identity information of the user owning the detained card from the bank background database and help a card detainment information and identity authentication module authenticate the validity of the card detainment information and the legality of user identity. The system and method for handling card detainment in a self-service terminal realize the purpose that a user can take his card back at a different place after the card is detained, thus saving money, time and energy costs for the user, bringing great convenience to the user and reflecting the service aim of providing convenience to users in banks.