INFORMATION PROCESSING TECHNOLOGY RELATING TO CUSTOMER SERVICE WHEN ACCIDENT OCCURS

摘要

PROBLEM TO BE SOLVED: To appropriately provide customer services accompanying with insurance when an accident occurs.SOLUTION: The information processing technology includes: a step for acquiring data acquired according to an event at an apparatus in a vehicle from a data storage device for receiving the data from the apparatus in the vehicle and storing the data, using information identified based on call origination from the apparatus in the vehicle according to an event that an acceleration of not less than a predetermined threshold value is detected; a step for displaying at least a part of the data on an operator's terminal device in response to call origination from the apparatus in the vehicle.SELECTED DRAWING: Figure 5