Workflow to Generate Metadata for New and Updated Products and Augment Short Message System Content

摘要

A system, method, and computer-readable medium are disclosed for performing an industry wide topic detection operation which automatically detects the topics of interest within a particular industry is disclosed. Such an industry wide topic detection operation enables an organization to potentially identify shortcomings of competitors of an organization as well as business opportunities for the organization. Data generated by the industry wide topic detection operation is also useful for an organization to identify customer centric solutions, to address industry wide issues which may not addressed by other organizations within the industry. Observing and proactively engaging on these hot issues before other organizations allows a particular organization to react before competing organizations. In various embodiments, topics of interest include one or more of hot topics, troubled topics and frequently discussed topics.