Predicting Work Orders For Scheduling Service Tasks On Intrusion And Fire Monitoring

摘要

A work order prediction system is described. The system includes computers that implement a recommendation engine that receives historical job records from customer jobs and produces a listing of rules comprising rules of the form A→B or A,B→C or A,BC, D, where A, B, C, D are work order jobs and a calculated confidence value for a result of each of the rules. The system includes a key phrase extraction module and a site similarity computation module, which feed a prediction engine that generates a prediction of a work order and basis of the prediction.