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System and method for optimizing computation of metrics facilitating monitoring of service level agreements (SLA)
System and method for optimizing computation of metrics facilitating monitoring of service level agreements (SLA)
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机译:用于优化度量计算以促进对服务水平协议(SLA)的监视的系统和方法
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摘要
A system and method for optimizing the computation of metrics facilitating monitoring of service level agreements (SLA) in an IT-enabled framework to reduce computational overhead. A receiving module receives data associated with activities performed by one or more service providers. A transforming module transforms the data into a user-defined data structure using a transforming technique. A selecting module selects an attribute and parameters associated with a key performance indicator (KPI) of the one or more service providers. A view creating module creates a materialized view of the user-defined data structure based on the selected attribute. A query generating module m generates a query to be executed on the materialized view. A metric executing module executes the query on the materialized view in order to compute the metric.
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