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Disaster relief event call flagging

机译:救灾活动电话标记

摘要

Embodiments of the invention relate to systems, methods, and computer program products for providing disaster relief event call flagging. The system, method, and computer program product are configured to create a disaster relief event associated with a plurality of customer accounts maintained by an entity, wherein the disaster relief event comprises one or more parameters that identify locations associated with the disaster relief event; create a temporary dialer file for use in contacting the plurality of customers in reference to the accounts, wherein the dialer file is based at least partially on the one or more parameters of the disaster relief event, and automatically suspend contact to one or more customers based at least partially in response to the telephone numbers of the one or more customer being excluded from the temporary dialer file.
机译:本发明的实施例涉及用于提供救灾事件呼叫标记的系统,方法和计算机程序产品。该系统,方法和计算机程序产品被配置为创建与由实体维护的多个客户账户相关联的救灾事件,其中该救灾事件包括标识与该救灾事件相关联的位置的一个或多个参数;创建临时拨号程序文件,以用于参考帐户联系多个客户,其中,该拨号程序文件至少部分基于救灾事件的一个或多个参数,并基于该请求自动中止与一个或多个客户的联系至少部分地响应于从临时拨号器文件中排除一个或多个客户的电话号码。

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