Categorization and artificial intelligence of notification in instant messaging

摘要

An instant messaging system in which the sender of a message selects a degree of urgency and importance of a message, as well as a required response type, and, based on a set of criteria, the messaging system employs different time dependent means of alerting the intended recipient of the message. If the recipient does not respond in a set time, another alert is used, depending on the urgency of the message. This may include converting the message into another format, such as email or telephone call. It may include determining a list of the recipients contacts and determining from location or activity history which contacts are most likely at a particular time to be able to contact the recipient, and forwarding the message to a number of these contacts, in order that they can alert the recipient to the message and its contents.