A METHOD AND APPARATUS FOR OPTIMISING TELECOMMUNCATION SERVICES

摘要

A method of optimizing telecommunication services for a plurality of end users of a plurality of service sessions, each service session having a priority level, the method comprising the steps of: receiving compliance measure indicating that the service experience of at least one end user is compliant, for a snapshot, with expectations of the at least one end user within a telecommunication service providing a plurality of service sessions to a plurality of end users; determining if the received compliance measure is less than a predetermined threshold; and if the received compliance measure is determined to be less than a predetermined threshold, throttling at least one of the plurality of service sessions, that has not been throttled and has the lowest priority level, to optimize telecommunication services.