ROOT CAUSE ANALYSIS VALIDATION THROUGH INVERSE CAUSATION

摘要

From a sequence of answers, a last remaining answer is selected. A set of answers in the sequence of answers are responsive to a set of questions resolved during an analysis of a reported problem in a data processing environment. An answer pair is formed using the last remaining answer and another answer which immediately precedes the last remaining answer in the sequence of answers. A probability is determined of the last remaining answer being caused by the other answer in the answer pair. When the probability is below a threshold value, a review workflow is triggered corresponding to a portion of the analysis. The portion includes a question corresponding to an answer in the answer pair.