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USER SATISFACTION IN A SERVICE BASED INDUSTRY USING INTERNET OF THINGS (IoT) DEVICES IN AN IoT NETWORK
USER SATISFACTION IN A SERVICE BASED INDUSTRY USING INTERNET OF THINGS (IoT) DEVICES IN AN IoT NETWORK
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机译:使用物联网网络中的物联网(IoT)设备的基于服务的行业中的用户满意度
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摘要
Embodiments for using a mixed internet of things (IoT) device network to improve user satisfaction by a processor. A collaboration of data associated with a user captured from a plurality of types of IoT devices in the IoT network may be gathered. The collaboration of data may be used to determine a level of satisfaction of the user according to a knowledge domain describing a plurality of satisfaction factors and levels in the service based industry such that the collaboration of data is associated with one or more of the plurality of satisfaction factors and levels.
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