Method and apparatus to generate and provide relevant urgent/emergency care metrics to a user and automate several aspects of the provider process

摘要

The present invention provides a novel way of assisting a patient in choosing the optimum emergency/urgent healthcare provider in an efficient way. It provides mechanisms to obtain critical pieces of information such as patient wait times, number of patients in a waiting room, patient symptom(s), patient's preferred health network, quality measures of a healthcare provider such a patient feedback, travel time from the patient location to the healthcare provider facility etc. and combine them to rank the healthcare providers.