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System for analyzing interactions and reporting analytic results to human operated and system interfaces in real time
System for analyzing interactions and reporting analytic results to human operated and system interfaces in real time
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机译:用于实时分析交互并将分析结果报告给人工操作和系统接口的系统
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摘要
A computerized system for advising one communicant in electronic communication between two or more communicants has apparatus monitoring and recording interaction between the communicants, software executing from a machine-readable medium and providing analytics, the software functions including rendering speech into text, and analyzing the rendered text for topics, performing communicant verification, and detecting changes in communicant emotion. Advice is offered to the one communicant during the interaction, based on results of the analytics.
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