POST-SALE-ORIENTED SYSTEM PLATFORM WITH BUSINESS MODELING FUNCTIONS AND TRADING VALUES

摘要

A post-sale system platform provides business modeling capabilities to enhance trading values as a measure of business direction and includes multiple input data delivery units (10), a cloud platform (20) and a customer service server (30). The input data providing units (30) provide relevant information. The cloud platform (20) has a plurality of category databases (21) and an information selection unit (22) and categorizes the relevant information and stores the relevant information in the respective category databases (21). The customer service server (30) acquires categorized information upon request by the information selection unit (22). The categorized information can be used for a multi-oriented business model that includes the development of a service strategy, business valuation, and R & D management. The system platform uses innovative concepts of vehicles and remote-controlled vehicles and is executed on the basis of an on-board Diagnosis II.