SECURITY SYSTEMS AND METHODS USING AN AUTOMATED BOT WITH A NATURAL LANGUAGE INTERFACE FOR IMPROVING RESPONSE TIMES FOR SECURITY ALERT RESPONSE AND MEDIATION

摘要

A computing system for generating automated responses to improve response times for diagnosing security alerts includes a processor and a memory. An application is stored in the memory and executed by the processor. The application includes instructions for receiving a text phrase relating to a security alert; using a natural language interface with a natural language model to select one of a plurality of intents corresponding to the text phrase; and mapping the selected intent to one of a plurality of actions. Each of the plurality of actions includes at least one of a static response, a dynamic response, and a task. The application includes instructions for sending a response based on the at least one of the static response, the dynamic response, and the task.