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System and method for providing more appropriate question/answer responses based upon profiles

机译:用于基于简档提供更适当的问题/答案的系统和方法

摘要

A method, computer program product, and computer system for receiving, by a computing device, a question from a user. A first answer provided by a first subject matter expert is identified. A second answer provided by a second subject matter expert is identified. It is determined that a profile of the user matches a first profile of the first subject matter expert more than a second profile of the second subject matter expert. The first answer provided by the first subject matter expert is sent to the user with a preference over the second answer provided by the second subject matter expert based upon, at least in part, determining that the profile of the user matches the first profile of the first subject matter expert more than the second profile of the second subject matter expert.
机译:一种用于通过计算设备从用户接收问题的方法,计算机程序产品和计算机系统。识别由第一主题专家提供的第一答案。确定由第二主题专家提供的第二答案。确定用户的简档与第一主题专家的第一简档比第二主题专家的第二简档更匹配。由第一主题专家提供的第一答案优先于第二主题专家提供的第二答案而发送给用户,至少部分基于确定用户的个人资料与用户的个人资料相匹配。第一主题专家胜过第二主题专家的第二个人资料。

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