Maintenance support device, image forming apparatus, maintenance support method, and non-transitory recording medium for storing computer readable program

摘要

A maintenance support device for supporting maintenance of an apparatus includes a communication interface configured to perform communication with the apparatus through a communication cable and to feed electric power to the apparatus; and an information obtaining portion configured to obtain from the apparatus, while the apparatus is fed with the electric power, pre-replacement individual identification information and post-replacement individual identification information for a target component for replacement work on the apparatus by communication using the communication interface.