SELECTING A CORRECTIVE ACTION FOR A NETWORK CONNECTION PROBLEM BASED ON HISTORICAL DATA

摘要

A system and method of selecting a corrective action for a network connection problem based on historical data is disclosed. A first network connection problem in a current environment associated with a set of one or more conditions is identified. A second network connection problem, with the same set of one or more conditions as the first network connection problem, is determined as being previously corrected by an application of a particular corrective action. Responsive at least to the determination, the particular corrective action is selected from a plurality of corrective actions for application to the first network connection problem. The particular corrective action is applied to correct the first network connection problem.