SYSTEM AND METHOD FOR AUTOMATED PROMOTION AND RESERVATION OF APPOINTMENT-BASED SERVICES

摘要

Provided is a system and method for automating the promotion and reservation of an appointment-based service. The system includes an appointment management database configured to store service schedules, customer information, and promotion history information; an automatic promotion and appointment processing server configured to select target customers who have a good possibility of using an idle resource and a promotion service item of the idle resource when the idle resource is recognized, and to provide the selected promotion service items to the target customers; and a customer terminal configured to present the promotion service item of the idle resource provided by the automatic promotion and appointment processing server, and to provide a request, a denial, or a change for an appointment through the Internet, a mobile communication network, or a communication network formed of a combination of heterogeneous communication networks.