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METHOD AND SYSTEM FOR CONTROLLING A DISPLAY SCREEN BASED UPON A PREDICTION OF COMPLIANCE OF A SERVICE REQUEST WITH A SERVICE LEVEL AGREEMENT (SLA)
METHOD AND SYSTEM FOR CONTROLLING A DISPLAY SCREEN BASED UPON A PREDICTION OF COMPLIANCE OF A SERVICE REQUEST WITH A SERVICE LEVEL AGREEMENT (SLA)
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机译:基于预测服务请求与服务水平协议(SLA)的一致性的控制显示屏幕的方法和系统
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摘要
Systems, methods, and other embodiments associated with controlling a display screen with graphical objects in a computing system are described. In one embodiment, a method includes receiving a service request, identifying attributes of the service request, and using the attributes to retrieve from a probability data structure data records. Service criteria for processing the service request are identified, and a probability that the service request will transition to a target state in compliance with the service criteria is calculated based upon the retrieved probabilities. A display screen is controlled based upon a prediction of whether that the service request will transition to a target state in compliance with the service criteria.
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