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APPLICATION DOCUMENTATION EFFECTIVENESS MONITORING AND FEEDBACK

机译:应用文档有效性监控和反馈

摘要

Responsive to a detected user access by a user to help content of an application, at least one subsequent detected user interaction with the application is recorded that documents the user's actual use of the application in response to instructions within the accessed help content. The help content includes tracking metrics that include at least one configured expected user interaction with the application to perform the instructions within the accessed help content. The usability of the application is improved by automatically changing the application based upon results of a comparison of the recorded at least one subsequent detected user interaction with the application after the help content was accessed with the at least one configured expected user interaction with the application to perform the instructions within the accessed help content reaching a threshold for modification of the application.
机译:响应于用户检测到的用户对应用程序帮助的访问,记录了至少一个随后检测到的用户与应用程序的交互,该交互记录了用户对所访问的帮助内容中的指令的实际使用。帮助内容包括跟踪指标,该跟踪指标包括至少一个配置的预期用户与应用程序的交互,以执行所访问的帮助内容中的指令。通过在访问帮助内容之后与所记录的至少一个后续检测到的用户与应用程序的交互的比较结果与至少一个配置的与应用程序的预期用户交互的比较结果,来自动更改应用程序,从而提高应用程序的可用性。执行所访问的帮助内容中的说明达到修改应用程序的阈值。

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