ADAPTIVE GENERATION OF SURCHARGES AND OTHER TRANSACTION COSTS

摘要

In one embodiment, a cash machine, such as a casino kiosk or a bank ATM, charges a varying surcharge to patrons requesting cash withdrawals, where the size of the surcharge depends on previous requests for cash-withdrawal transactions. In general, whether or not a previous patron agreed to complete a previously requested cash withdrawal having a specified surcharge may affect the size of the surcharge offered to the next patron requesting a cash withdrawal. For example, if the previous patron completed the previous transaction, then the cash machine might increase the surcharge offered to the next patron and, if the previous patron failed to complete the previous transaction, then the cash machine might decrease the surcharge offered to the next patron. The invention can be applied to types of transactions other than cash withdrawals from cash machines, where customer touchpoints adjust current prices based on the history of previous transactions.