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OPERATOR ASSISTANCE DEVICE, OPERATOR ASSISTANCE SYSTEM, OPERATOR ASSISTANCE METHOD, AND OPERATOR ASSISTANCE PROGRAM

机译:操作者辅助装置,操作者辅助系统,操作者辅助方法和操​​作者辅助程序

摘要

Provided is an operator assistance device (10) comprising: a storage part (11) for storing personal information of a plurality of operators and remuneration information indicating the remuneration of the plurality of operators; an action information acquisition part (12) for acquiring action information indicating the actions of the plurality of operators; an analysis part (13) for determining remuneration on the basis of the personal information and the action information; an accomplishment assessment part (14) for assessing a ranking of the remuneration of the plurality of operators and generating accomplishment information; an action comparison part (15) for selecting on the basis of the accomplishment information from among the plurality of operators a first operator and a second operator receiving higher remuneration than the first operator, and computing the difference between first action information being the action information of the first operator and second action information being the action information of the second operator; a recommended action determination part (16) for determining on the basis of the difference a recommended action being an action recommended for the first operator to carry out; and an output part (17) for issuing a notification of the recommended action of the first operator.
机译:提供一种操作员辅助装置(10),其包括:存储部(11),用于存储多个操作员的个人信息和表示多个操作员的报酬的报酬信息。动作信息获取部(12),获取表示多个操作员的动作的动作信息;分析部分(13),用于基于个人信息和动作信息确定报酬;成就评估部(14),用于评估多个运营商的薪酬等级并生成成就信息;动作比较部(15),根据上述成绩信息,从多个操作员中选择报酬比第一操作员高的第一操作员和第二操作员,并计算作为第一操作员信息的第一操作信息之间的差。第一操作者和第二动作信息是第二操作者的动作信息;推荐动作确定部分(16),用于基于所述差确定推荐动作是推荐给第一操作者执行的动作;输出部件(17),用于发布第一操作员的推荐动作的通知。

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