DELIVERY ASSISTANCE DEVICE DELIVERY ASSISTANCE METHOD AND NON-TRANSITORY COMPUTER-READABLE STORAGE MEDIUM STORING DELIVERY ASSISTANCE PROGRAM

摘要

The present invention relates to a delivery assistance device, a delivery assistance method, and a non-transitory computer-readable storage medium storing delivery assistance program. The delivery assistance device (30) supports operation of a delivery service capable of designating an indoor space of a vehicle (10) which a user uses as a receiver of a cargo. The delivery assistance device (30) includes: a determination unit (3208, 3209) of determining at least one among a providing aspect and a contact aspect based on at least one among position information on the vehicle (10) and a processing proceeding situation of the cargo in the delivery service, wherein the providing aspect includes at least one among a limit degree of the provided information and whether to provide the information on the vehicle (10) to a delivery business and the contact aspect includes at least one among a contact means and whether that the delivery business and a user are in contact with each other; and a support unit (3210, 3211) performing at least one among providing the information about the vehicle to the delivery business in accordance with the determined providing aspect and relaying the contact between the delivery business and the user in accordance with the determined contact aspect.