METHOD OF AND SYSTEM FOR INFERRING USER INTENT IN SEARCH INPUT IN A CONVERSTIONAL INTERACTION SYSTEM

摘要

A method of inferring user intention in search input in an interactive interaction system is disclosed. A method of inferring user intent in search input includes providing a user preference signature that describes the user''s preferences, receiving search input from the user intended by the user to identify at least one desired item, And determining that a portion of the search input includes an ambiguous identifier. Ambiguous identifiers are intended, at least in part, by the user to identify the desired item. The method infers a meaning for the ambiguous identifier based on a matching portion of the search input for the user''s preferences described by the user preference signature, and infers the inferred meaning of the search input and the ambiguous identifier with the content items. Selecting the items from the set of content items based on the comparison with the associated metadata.