A computer implemented non-intrusive remote monitoring and capturing system and a method thereof

摘要

The present disclosure envisages a computer implemented non-intrusive remote monitoring and capturing system for remotely monitoring operations on a plurality of workstations from an administrator. The system includes a first application installed on the workstations and a second application on the administrator. The first application executed on the workstations and the second executed on the administrator communicates with each other via a network. The first application of the workstation receives an electronic signal from a supervisor administering the administrator. The first application includes a first receiver having an extractor which is capable of extracting a first operation and a second operation command from the received electronic signal. Both the first operation command and the second operation command are embedded in a format selected from the group consisting of an email format, a short message service (SMS) format, a missed call format, a voice command format and a combination thereof within the electronic signal.