Counter business processing server device, counter business processing system and counter business processing method

摘要

PROBLEM TO BE SOLVED: To enable an operator to remotely activate a customer screen. SOLUTION: An application server displays a screen corresponding to an operation instruction command sent from an operator terminal to a customer terminal via a Web server on the customer terminal, and is input from the customer terminal according to the screen corresponding to the operation instruction command. The operator terminal is displayed with a screen corresponding to the input information sent to the operator terminal via the server. [Selection diagram] Fig. 3