Method, system and bot architecture for automatically sending a user content, that is responsive to user messages from that user, to solicit additional information from that user

摘要

A bot engine, an application platform, and a content distribution server (CDS) are provided. When a user sends a user message (UM), the bot engine processes the content of the UM to generate one or more of a record insert or a query, and passes it to the application platform, which generates a user update message (UUM) based on the record insert or the query. In response to the UUM, the CDS can send the user additional content that is responsive to the original UM to solicit additional information from that user. For example, the CDS can generate a response message that includes content that is responsive to the content of the UM, and in response to the response message, the user can then send the CDS a user reply message (URM) that includes content pertaining to the user that is responsive to the content of the response message.