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System and Methods for Analyzing Roadside Assistance Service of Vehicles in Real Time

机译:实时分析车辆路边辅助服务的系统和方法

摘要

Systems, apparatuses, and methods for providing roadside assistance services are described herein. The system may include network computing devices and computing devices associated with user vehicles and service vehicles. The system may predict incoming requests for roadside assistance services, and may allocate service providers among various geographical regions and/or time slots to handle the incoming requests. The system may receive a request for a roadside assistance service from a user. The system may select an appropriate service provider to assist the user, and may assign the service request to the selected service provider.
机译:本文描述了用于提供路边援助服务的系统,装置和方法。该系统可以包括网络计算设备以及与用户车辆和服务车辆相关联的计算设备。该系统可以预测对路边援助服务的传入请求,并且可以在各个地理区域和/或时隙之间分配服务提供商以处理传入请求。该系统可以从用户接收对路边援助服务的请求。系统可以选择适当的服务提供商来协助用户,并且可以将服务请求分配给所选择的服务提供商。

著录项

  • 公开/公告号US2020184591A1

    专利类型

  • 公开/公告日2020-06-11

    原文格式PDF

  • 申请/专利权人 ALLSTATE INSURANCE COMPANY;

    申请/专利号US201816214384

  • 发明设计人 GOVINDA BALU;LOURDES M. LINK;MOHAMMED ALI;

    申请日2018-12-10

  • 分类号G06Q50/30;G06Q40/08;G07C5/08;

  • 国家 US

  • 入库时间 2022-08-21 11:27:30

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