Crowd guiding device, crowd guiding system, crowd guiding method, and storage medium

摘要

Provided is a technology for enhancing movement efficiency and safety overall without depending on a person's experience or intuition, when a guidance instruction is given to a crowd. A crowd index calculating unit calculates an index regarding safety of a crowd and an index regarding movement efficiency of the crowd on the basis of crowd information on the crowd in target areas. Further, a crowd allocation determining unit determines allocation of the crowd in guidance spots to the target areas on the basis of the indexes calculated for the respective target areas. Further, a guidance instruction determining unit is provided with the guidance instruction determining unit that determines, for each guidance spot, details of a guidance instruction based on the determined allocation.