SERVICE PERSON SELECTING DEVICE, MACHINE LEARNING DEVICE, AND MACHINE LEARNING METHOD

摘要

A service person selecting device includes a storage that stores a machine-learned model subjected to machine learning using teaching data in which service person selection information, which is at least one of error information of a printing device, estimated required time period information of service persons that is related to estimated required time periods up to times when the service persons perform a task of maintaining the printing device in which an error has occurred, skill information of the service persons, and held component information of the service persons, is associated with a service person dispatched to maintain the printing device in which the error has occurred, and a controller that acquires the service person selection information and uses the acquired service person selection information and the machine-learned model to select a service person to be dispatched to maintain the printing device in which the error has occurred upon the occurrence of the error in the printing device.