TELE-HEALTH NETWORKING, INTERACTION, AND CARE MATCHING TOOL AND METHODS OF USE

摘要

An integrated tele-health networking, interaction, and care-matching tool for tele-health services may include a tele-health operations server in communication with patient, provider, matching, and interaction databases. A management engine running on the server may execute a database management module, a rule module, and a GUI module configured to display a GUI having a plurality of preconfigured screens at a plurality of user terminals. In operation, the management engine implements a referral-based care network that connects a patient with healthcare providers, non-medical-professional caregivers, advocates, and friends or family via the user terminals. The management engine also receives rating and personality assessment information from the patient and records interaction variables and emotional reaction information from care interactions and uses that information to respectively match the patient with an optimal healthcare provider(s) selected from the network and to determine an empathy meter score for the care interaction. Other embodiments are disclosed.