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SYSTEM AND METHOD TO COLLECT DATA TO QUANTIFY SENTIMENT OF USERS AND PREDICT OBJECTIVE OUTCOMES

机译:收集数据以量化用户满意度和预测目标结果的系统和方法

摘要

Disclosed is a system and method to collect data from a plurality of data sources to quantify the sentiment of users and predict objective outcomes. The method includes the step of collecting sentiment data from the first data sources associated with the user to determine an opinion of the user pertaining to products, and services through a sentiment analysis module. The method includes the step of collecting action data from the second data sources associated with the user to determine the behavior of the user through a behavioral analysis module. The second data sources include social media platforms, digital shopping platforms, and native applications. The method includes the step of collecting demographic data of the user from the third data sources to determine the profile of the user through a demographic profiling module. The third data source comprising a telecom server. The method includes the step of storing and analyzing data pertaining to the determined opinion of the user, determined behavior of the user, and determined profile of the user and computing a user profile value through a server. The method includes the step of presenting a persistent view of the analyzed data corresponding to the user through a user interface connected to a central computing device that configures the server with the telecom server.
机译:公开了一种从多个数据源收集数据以量化用户情绪并预测客观结果的系统和方法。该方法包括以下步骤:通过情感分析模块从与用户相关联的第一数据源收集情感数据,以确定用户关于产品和服务的观点。该方法包括以下步骤:从与用户相关联的第二数据源收集动作数据,以通过行为分析模块确定用户的行为。第二个数据源包括社交媒体平台,数字购物平台和本机应用程序。该方法包括以下步骤:从第三数据源收集用户的人口统计数据,以通过人口统计特征分析模块确定用户的概况。第三数据源包括电信服务器。该方法包括以下步骤:存储和分析与所确定的用户意见,所确定的用户行为以及所确定的用户简档有关的数据,并通过服务器计算用户简档值。该方法包括以下步骤:通过连接到用服务器配置服务器的中央计算设备的用户界面,呈现与用户相对应的分析数据的永久视图。

著录项

  • 公开/公告号US2020134647A1

    专利类型

  • 公开/公告日2020-04-30

    原文格式PDF

  • 申请/专利权人 REDLOTUS (HONG KONG) LTD;

    申请/专利号US201916717845

  • 发明设计人 GURBAKSH CHAHAL;

    申请日2019-12-17

  • 分类号G06Q30/02;G06F16/9535;

  • 国家 US

  • 入库时间 2022-08-21 11:21:25

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