ENABLING TENANT ADMINISTRATORS TO INITIATE REQUEST DRIVEN PEAK-HOUR BUILDS TO OVERRIDE OFF-PEAK PATCHING SCHEDULES

摘要

A system enables initiation of request driven peak-hour builds to override “off-peak” patching schedules for updating server applications. An “off-peak” patching schedule is generated to minimize disruption from installing builds of patches. Notwithstanding the “off-peak” patching schedule, a tenant administrator initiates request driven peak-hour builds when some performance failure occurs during peak business hours. For example, the tenant administrator may generate a service request that includes incident data that is usable to identify and/or develop a particular patch for resolving the performance failure. Based on the service request, the “off-peak” patching schedule is overridden to expedite an out-of-sequence installation of a particular patch. In this way, a tenant administrator that becomes aware that some performance failure is disrupting information workers during a peak usage time-range (e.g., business hours) is empowered to initiate a request driven peak-hour build to quickly resolve the performance failure during the peak usage time-range.