method for reconciling customer records, computer readable media programmed with software, customer record reconciliation system and equipment for reconciling customer records.

摘要

method for reconciling customer records, computer readable medium programmed with software, system for reconciling customer records and equipment for reconciling customer records a method is provided to use assertion to reconcile records in a healthcare setting. records are inserted, compared to a set of previously inserted records and proportions of similarity are calculated indicating a probability that each input record will correspond to each of the collected records. the proportion is compared with two separate acceptance and rejection criteria. based on the result of the comparison it is decided whether a pair of records should be accepted for correspondence, rejected, or placed on a global exception list for manual analysis. the global exception list is divided among the locations that are part of the federation, so that each location receives a local exception list referring to patient records at that location. each location evaluates each pair of records in its local exception list and makes an assertion statement for each pair of records whether they are a match or a non-match. these assertions derived during manual analysis are placed on a global exception list and are accessible by other members in a user federation. an assertion becomes the truth for the place making the assertion.