MONITORING AND MAINTENANCE METHOD, MONITORING AND MAINTENANCE DEVICE, AND MONITORING AND MAINTENANCE PROGRAM

摘要

The present invention reduces burden of an operator while satisfying a service quality regulation as much as possible. A coping procedure inquiry unit 121 acquires a coping procedure group including at least one coping procedure with a failure, a coping and recovery influence inquiry unit 122 acquires, for each coping procedure of the coping procedure group, an influence degree of performing the coping procedure, a coping procedure priority adding unit 123 selects a coping procedure to be performed on the basis of necessity of a worker and the influence degree, and a coping means selection unit 124 assigns the selected coping procedure to an automatic coping control unit 13, a planned maintenance control unit 14, or an emergency response control unit 15 which can perform the selected coping procedure.