The purpose of the present invention is to provide a driver abnormality handling device that determines whether or not a driver has an intention of causing a service organization to execute a remote operation of a vehicle when the driver becomes abnormal. The driver abnormality handling device comprises: a driver abnormality acquisition unit; and a control unit. The driver abnormality acquisition unit acquires an abnormal state of the driver of the vehicle. The control unit executes an intention confirmation sequence for confirming whether or not the driver has the intention to permit a service organization, capable of executing a remote operation for vehicle driving control based on an abnormal state of the driver, to execute the remote operation, and authorizes the service organization to execute the remote operation, on the basis of the result of the intention confirmation sequence.
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