An apparatus for evaluating communication qualities of an author based on a machine learning model according to an embodiment of the present application includes: a collection unit that collects questionnaire data for evaluating communication qualities of an online text author; A communication feature information generating unit generating communication feature information for each online text author based on the questionnaire data; A feature extracting unit for grouping a plurality of online text authors based on the communication feature information for each of the online text authors and extracting features from online text and author information of the grouped online text authors; A model building unit for constructing a model capable of evaluating the communication quality information of the author of the online text in a preset machine learning method based on the extracted features; And an evaluation unit receiving the new online text and evaluating the communication quality information of the author of the new online text through the constructed model.
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