System and method for picking and delivering items from an online supermarket

摘要

A system and method for picking and delivering items (14) according to a plurality of orders from customers (24) are disclosed, the orders comprising pocketable items (14) from an online supermarket that the customers (24) have ordered , with the steps: providing a storage and picking system (11) in which the articles (14) of the online supermarket are stored in, preferably different, storage and picking areas (12); Filling bags (16) according to the orders with the ordered articles (14) in the storage and order-picking areas (12); Coupling the bags (16) to a overhead conveyor (22); Transferring the filled bags (16) to a delivery vehicle (20) which is set up to transport the bags (16) hanging; Transporting the hanging bags (16) with the delivery vehicle (20) to the customers (24); Determining a delivery tour by means of a control device (28), the delivery tour defining an order in which the customers (24) are approached by the delivery vehicle (20) in order to deliver the bags (16) with the articles (14) to the customer (24). to hand over, which the customers (24) have ordered; and sorting the filled bags (16) according to the delivery route with the overhead conveyor (22).