Automatic manual generation system, automatic manual generation program and automatic manual generation method using AI technology

摘要

PROBLEM TO BE SOLVED: To provide an automatic manual generation system using AI technology which can reduce the work load of an operator. A manual automatic generation system using AI technology includes past attribute information indicating past telephone call targets made in the past and attributes of past products proposed in the past to the past call target, and past call information. It stores a past database in which past contract information, which indicates whether or not a contract has been made when a phone call was made to the target in the past, and the manual information used, are registered in association with each other. When the automatic manual generation process is started and the attribute information of the planned phone call and product information is input based on the customer list, the manual is selected based on the input attribute information and the manual image data corresponding to the manual screen is displayed. Is generated, the manual is output based on the generated manual data, and registered in the past DB. [Selection diagram] Fig. 13