Elevator monitoring system, elevator maintenance work support system, and elevator maintenance work support method

摘要

PROBLEM TO BE SOLVED: To appropriately give an instruction to dispatch an additional worker at the time of maintenance work such as failure of an elevator. SOLUTION: As an elevator monitoring center for remotely monitoring an elevator installed in a facility, a failure status information receiving unit 211 for receiving failure status information of the elevator, and a failure status information received and master information of the failed elevator are used. Based on the progress status and the failure status after receiving the failure handling support information obtained by the failure handling method estimation unit 210 and the failure handling support information obtained by the failure handling method estimation unit 210. In addition, the supporter selecting unit 230 for selecting a supporter to be dispatched to the failed elevator and the support information providing unit 240 for requesting the dispatch of the supporter selected by the supporter selecting unit 230 are provided. [Selection diagram] Figure 1