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Log acquisition device, log data acquisition method, and log data acquisition program
Log acquisition device, log data acquisition method, and log data acquisition program
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摘要
PROBLEM TO BE SOLVED: To provide a log acquisition device capable of facilitating maintainability by facilitating collection of log data when an operation failure occurs in a communication device such as a router device. SOLUTION: Information indicating log items required for diagnosing a defective portion causing a malfunction of a communication device, for example, a router device 20 is programmed in advance and stored in a memory 18 as a necessary log item list 18a. Log data that is configured as a program logger and that is acquired and stored in the memory as acquired log data 18b before transmitting the log data acquired from the router device to the maintenance computer 40 that diagnoses the defective part of the router device. Regarding, regarding whether or not the log data related to the log items required for diagnosing the faulty part of the router device are available, if not, log data related to the missing log items is sent from the router device. Add and get again. [Selection diagram] Figure 1
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