Quality Management in the Department of Veterans Affairs. Veterans Health Administration.

摘要

Contents: Background; Results of Review (Part I - Introduction, Part II - Comparison of VHA's Former QM Structure with the Current QM Structure, Part III - QM Staffing in VHA, Part IV - Conclusion, Part V - Recommendations); Appendices A Objectives, Scope, and Methodology; B Key VHE QM Activities in Blueprint for Quality Reports and Their Current Status; C The 12 Dimensions of VHA's Healthcare Quality Framework; D Accreditation and Review Entities; E VAOIG Inspections and Audits of QM Activities, 1988-1997; F General Accounting Office Reports Related to VHA QM Activities.