Improved Work Measurement Program Would Increase DoD Productivity

摘要

For many years, the Department of Defense (DOD) has had programs aimed at improving, measuring, and evaluating its internal productivity. Because work measurement has proven to be an effective productivity-enhancing technique, it has always played a major role in these programs. In fact, where labor performance standards resulting from work measurement efforts have been used in concert with improved management, labor efficiency has increased 15 to 20 percent. Some progress has been made in improving the services' work measurement programs, but many of DOD's most serious problems in this area have, for years, remained uncorrected. Recent initiatives have not solved or alleviated: (1) Inadequate monitoring of the services' work measurement programs by the Office of the Secretary of Defense; (2) Widespread use of nonengineered standards in DOD facilities; (3) The services' inability to recruit and retain qualified work measurement personnel; and (4) Lack of consistent support by depot management for work measurement.