Management Strategy for the Naval Administrative Telephone System

摘要

Management responsibility for the Navy's administrative telephones is in transition from the Commander, Naval Telecommunications Command. This shift of responsibility was precipitated by fundamental structural changes within the telecommunications industry, changes which produced a volatile market structure rife with competition. A new management strategy is required to deal with these changes. The development of alternative strategies for administrative telephones is prerequisite to any cost-benefit analysis which may be necessary to choose the most cost-effective strategic option for overall system planning and management. This thesis examines the various system and environmental factors which impact upon a selection of a management strategy, and within the constraints imposed by these factors, develops a hybrid management strategy alternative for the Navy's administrative telephones. (Author)