Application of Training Research Literature to Maintenance Performance Training.

摘要

This report reviewed published data on maintenance performance deficiency at the U.S. Army Ordnance Center and School (USAOCS) and in U.S. Army Forces Command (FORSCOM) units. This review established a need for better training and job aiding of maintenance personnel. It then analyzed the literature on skill acquisition, retention, and transfer. From this literature we derived training and research implications. Finally, it generated a set of 10 guidelines for developing effective training. Failure among wheel vehicle mechanics to perform to standard is a significant but predictable problem. Many valid techniques and strategies exist which could reduce this problem to a negligible level, but they are not being used or are being used ineffectively. To implement them correctly, wheel vehicle maintenance training has to shift away from a stand-up lecture/content oriented philosophy to one that is workshop/task oriented. The techniques and strategies have been condensed in the Guidelines for Improving 63W Training. These can be used to design a model program of instruction at the U.S. Army Ordnance Center & School. However, they should be useful at other training and Doctrine Command (TRADOC) installations as well. (jhd)